About Reserve Pay
Our goal is to deliver solutions that fit your business—not force your business to fit a one-size-fits-all system.
Your Trusted Partner for Smarter Payment Processing
We believe accepting payments should be simple, secure, and stress-free. We provide businesses with reliable payment processing solutions backed by modern technology, transparent pricing, and responsive customer support. Whether you’re a startup, a growing business, or an established enterprise, our team is committed to helping you streamline transactions and create a better payment experience for your customers.
Dedicated Support Every Step of the Way
Our relationship doesn’t end once your payment system is up and running. Every Reserve Pay merchant is assigned a dedicated support team focused on helping you whenever you need assistance for personalized services.
Our dedicated team is available 24/7 to support you with any questions and queries about your account, technical support, or guidance in payment solutions. We’re committed to keeping your business running smoothly with reliable support you can count on, day or night.
Our Process
We make switching to Reserve Pay simple. From your first conversation to accepting payments, our team handles the details so you can stay focused on running your business.
Step 1: Tell Us About Your Business
We’ll learn about your business, payment needs, and goals to recommend the right payment solution for your operations.
Step 2: Get Everything Set Up
Our team will help configure your payment system, equipment, and services, making the transition as smooth and hassle-free as possible.
Step 3: Start Accepting Payments
You’re ready to accept secure payments in-store, online, or on the go. And if you ever need assistance, our team is always here to help.
Training & Setup Designed for Your Success
- Personalized onboarding and system setup
- Equipment and software training
- Menu and inventory uploads
- Appointment and scheduling setup for salons, barbershops, spas, and other service businesses
- Third-party delivery integrations, including Uber Eats, DoorDash, Grubhub, and more
- Ongoing product guidance and support
- Best practices for secure payment acceptance
With Reserve Pay, you don’t just receive payment technology, you get a team that helps you set it up for success.
Our Team
With over 15 years of experience in the credit card processing industry, our team is dedicated to helping businesses find payment solutions that fit their unique needs. We combine industry expertise with personalized service, guiding you through every step—from choosing the right payment system to providing ongoing support as your business grows.
Joel S. Hirshbein
Co-founder & Director of Business Development
Joel leads ReservePay’s business development efforts, building strategic partnerships and creating customized payment-processing solutions that meet each merchant’s unique needs.
Albert Dichy
Co-founder & Chief Operating Officer
Albert oversees ReservePay’s day-to-day operations, ensuring efficient processes, strong coordination across the company, and consistently high-quality service for our clients
Amy Sasson
Director of Customer Service
Amy leads ReservePay’s global customer service department, guiding the team and setting the standard for responsive support, clear communication, and exceptional client care.
Daniel Rapinoe
Director of Sales
With more than 20 years of industry experience, Daniel leads ReservePay’s sales department, drives business growth, develops the sales team, and helps merchants identify the solutions best suited to their needs.
Payment Solutions That Grow With You
As your business changes, your payment processing should evolve with it. Reserve Pay offers scalable solutions that can expand alongside your business, whether you’re opening a new location, launching online sales, or adding mobile payment capabilities.
Our flexible technology and dedicated support ensure your payment system continues to meet your needs today and into the future.